* Next Day delivery available on orders placed before 2pm weekdays.

We are very sorry to hear if you've experienced a problem with our hair. Please fill in the form below if you would like to send us more details.

Has a silver or purple shampoo been used? *
Has the hair been cut or altered or rebonded/tipped? *
Are you a hair extensionist stylist or consumer? *
Have you or your customer been on holiday wearing the hair extensions? *
Did you have/provide a consultation before fitting? *
Did you give or receive an aftercare form to follow? *
Has the hair been toned or coloured? *
Have you used the gym/swim or sauna? If so please state which. *
Where *
Has heat been applied to the hair? *
Please upload image of the reported fault (one minimum) *

Maximum file size: 3MB

Thank you for taking the time to complete the above information, one of our team will be in contact shortly to advise you of the next step in dealing with your issue. Please rest assured any issues are taken very seriously here at Foxy and your satisfaction is of the upmost importance to us.
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