We are sorry if you have had problems with our products or wish to make a return. If you have any questions at all, then please feel free to call us on 0845 094 8403 and we will try to resolve the issue. If you would still like to return a product, please fill in the form below.
Please note we can only accept any hair extensions for a return if they are unused with the gold ties intact and undamaged in their original packaging. Please note, we only accept returns for a refund within 7 days and an exchange / credit note within 28 days of purchase. No returns will be accepted over the 28 day maximum time period.